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May 29, 2024 4 min read

Enhancing Educational Engagement through Targeted QA at Scholastic

EdTech

Platforms:

Web, Mobile

Country:

USA

Implementation time:

Sept 2023 – Apr 2024
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about company

Scholastic is an EdTech platform that transforms traditional homework into interactive games for elementary students. The platform is designed to boost their motivation and engagement and utilizes innovative teaching methodologies to make learning both fun and effective. 

before

Before the implementation of comprehensive testing strategies, Scholastic faced several challenges. The platform was operational but suffered from occasional performance issues, user interface inconsistencies across devices, and a lack of student engagement, often attributed to technical glitches and non-intuitive gameplay elements. 

challenges and solutions

We provided two QAs who initially conducted manual testing for this project to understand the core functionalities and user interactions. As the project progressed, they shifted towards automated and API testing to ensure more robust and efficient quality assurance processes. 

Challenges 

Solutions 

Inefficient API responses affecting game functionality 

Implemented thorough API testing to optimize backend interactions and improve overall game performance 

Inconvenient bug ticket format leading to overlooked issues 

Redesigned the bug tracking system for clarity and efficiency, ensuring no issue is missed 

Communication gaps within the QA and development teams 

Established regular sync-ups and integrated communication tools to enhance collaboration 

Performance lags and slow load times 

Conducted performance testing to optimize response times and ensure smooth gameplay 

Interface inconsistencies across devices 

Ensured a uniform user experience on all devices through rigorous cross-platform testing 

technologies, tools and approaches

Scholastic utilized a blend of advanced technologies and methodologies to address these challenges: 

  • Playwright + JS for automated browser testing to ensure interface consistency. 
  • Appium for comprehensive mobile application testing. 
  • Postman for API testing, ensuring reliable backend services. 
  • Jenkins for continuous integration, facilitating ongoing development and immediate testing. 
  • Slack and JIRA are integrated to facilitate real-time communication and efficient issue tracking. 

features of the project

A significant QA-specific feature introduced was the implementation of a dynamic testing dashboard. This dashboard provides real-time insights into testing progress, bug statistics, and test coverage for both web and mobile applications. It became an essential tool for the project managers and QA team to actively monitor quality metrics and make informed decisions quickly. 

results

The focused improvements in QA processes led to significant platform enhancements: 

  • Created over 300 test cases and generated over 150 bug reports, leading to comprehensive coverage and issue resolution. 
  • 75% decrease in bug reports over six months reflects a more stable and reliable platform. 
  • 80% of teachers reported higher student engagement, attributing this to smoother gameplay and more intuitive interactions. 
  • Significant improvement in user satisfaction as indicated by surveys from students and educators. 

Services provided
  • Manual testing
  • Smoke testing
  • Regression testing
  • Functional testing
  • Automation testing
  • Usability testing
  • Performance testing
  • API testing
QA Technologies used
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